Content Management Review Portal

Thursday, June 02, 2005

Content Management and blog

Running a personal Weblog may be the latest craze sweeping the Internet, however, business IT is beginning to warm to the idea of a simple, organized way of online collaboration. How can that relate to content management software and solutions?

Director of Sydney-based online project management solution TeamFrame.com Maarten Tentij said blogs are no longer just a personal thing.

'We use notes that can be attached to pieces of work that get reviewed by the project manager,' Tentij said. 'The blog functionality allows the project manager to view all issues reported by all the project's participants on a daily basis.'

'A blog is a good way to consolidate information and a great way to communicate,' he said. 'People are trying to free up their inboxes; posting information on a blog is a great way of sharing it. Like e-mail, it allows people to communicate in a written format but it is organized in a useful way.'

Blogs can be used for any work that requires a group of people to interact. For example, contract management and support forums are possible applications of the technology. As such, he is now looking to start a blog for his sales people to facilitate better discussion among them and ultimately improve selling throug better contract management.

'People tend not to categorize e-mail in a useful way, whereas blogs are categorized by a particular topic,' he said.

Kasell believes blogs and wikis - Web-based content systems that can be edited by anyone (like contract management software) - are fuelling team innovation. But like any emerging technology it will be a challenge to integrate blogs into existing business processes. IBM has about 3000 staff bloggers!!

Sun Microsystems is also a blog-friendly company with some 1000 employee blogs, seven of which are local.

Laurie Wong, Sun's Australia and New Zealand software business manager, said blogs will be used less as a collaboration tool but more as a communications medium for ideas both inside and outside an organization.

Igor Gramc @ 6:08 AM